Investigators should make a good faith effort to promptly respond to and try to resolve any study- related complaint or concern that you receive or of which you are aware.
Some complaints and concerns that an investigator may receive are relatively minor (e.g., a subject complaint about a late payment that can be quickly resolved). One-time, minor complaints that can be quickly resolved generally do not require reporting to the IRB.
Complaints or concerns may be submitted directly by anyone, including but not limited to research subjects, family members, and representatives, and study team members. Complaints may be received by the study team, UWHC Patient Relations, the IRB office, and/or the confidential human research protection reporting line (1-833-652-2506 or hrpp@research.wisc.edu).